Refund & Cancellation Policy
Last updated September 2026
Effective Date: September 5, 2026
This Refund & Cancellation Policy explains how cancellations and refunds are handled for Anvixa’s digital services, including AI agents, browser automation services, subscriptions, trials, and related software services.
1. Cancellation
You may cancel your subscription or service in accordance with the terms of your applicable plan or agreement.
Cancellation will stop future billing where applicable but does not automatically entitle you to a refund for fees already paid.
2. Refund Eligibility
Refunds are provided only where applicable under your plan, order, or written agreement with Anvixa.
Fees for services that have already been delivered, consumed, or used may be non-refundable unless otherwise agreed.
For enterprise, pilot, or customized engagements, refund and cancellation terms may be governed by the applicable agreement.
3. Refund Processing
Approved refunds will be processed to the original payment method, subject to the payment provider's processing timelines.
The time taken for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.
4. Trials
Where a free trial or evaluation period is offered, no refund will be due for the trial period unless expressly stated otherwise.
Any conversion from a trial to a paid service will be governed by the applicable subscription or purchase terms.
5. Contact Us
For refund or cancellation requests, please contact:
Email: info@anvixa.com
Website: http://anvixa.88.222.241.240.nip.io
Refund requests should include your registered account details and relevant transaction or subscription information.